Average Score (191 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

191 Ratings

4.8 Average

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  • Donna G.03-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    It was complete in 10 minutes

  • Paul D.03-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    The vehicle lost all battery power within one day of being returned to service. We could not open the doors and had to get the car towed back to Gensinger Motors.

  • Armen N.03-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Eric H.03-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everything thing was Good !!

  • Sey L.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I setup on line schedule with shuttle service, but was told shuttle doesn't service anymore. It should be delete it from online system. So I waste my time...

  • Dany D.03-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Good service experience.

  • Luke P.03-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Bernadette is a Rockstar. Aika is a Rockstar. Edgar is a Rockstart. No more need be said.

  • Lance C.03-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Ellyn M.03-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Nimish P.03-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022