TYPE:ServiceMODEL:ID.4YEAR:2021
Very friendly service. Service manager was very helpful and the work was completed quickly.
Average Score (186 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2021
TYPE:ServiceMODEL:BeetleYEAR:2019
Ease of service, getting job right the first time and staff was great.
05-20-2025
Thank you, Stephen for your service business. We really appreciate the nice review and the 5-stars. See you for your next service. Have a great day! Best Regards, Ken
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2019
I recently had my vehicle serviced at the dealership and was thoroughly impressed with the experience. The service department advisors (Roger & Edgar) the mechanic (Wilson) provided excellent service from start to finish. They were able to accurately diagnose and rectify the issue my car was experiencing, and did so with a high level of professionalism and care. Everyone I interacted with was courteous, knowledgeable, and trustworthy, which made the entire process smooth and stress-free.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
They try to have me pay for a repair that wasn’t needed. They said my seatbelt was broken and it wasn’t.
TYPE:SalesMODEL:TiguanYEAR:2024
Very accommodating, helpful, reliable.
TYPE:SalesMODEL:TaosYEAR:2025
I have been dealing with Gensinger since 2011 and never had an issue with poor service.
TYPE:ServiceMODEL:AtlasYEAR:2021
Excellent service, prompt, courteous, and knowledgeable always come here for my service. 5 stars thank u
TYPE:ServiceMODEL:ID.4YEAR:2023