Average Score (191 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

191 Ratings

4.8 Average

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  • Mary B.05-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I have been dealing with Gensinger since 2011 and never had an issue with poor service.

  • Patti M.05-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Excellent service, prompt, courteous, and knowledgeable always come here for my service. 5 stars thank u

  • Jonathan M.04-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Marguerit M.04-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Meaghan L.04-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I was taken care of right away

  • Rebecca V.04-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Very easy to make an appointment, figure out the problem and fix it.

  • Yakira F.04-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Ann V.04-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Rae B.04-14-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Easy to schedule, quick and easy appointment with friendly and helpful staff.

  • Alexander T.04-13-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018