Average Score (191 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

191 Ratings

4.8 Average

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  • Christianne T.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Staff are very polite, friendly and knowledgeable.

  • Dennis M.05-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Stephen J.05-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Keith H.05-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Very friendly service. Service manager was very helpful and the work was completed quickly.

  • Andrea Z.05-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Stephen G.05-18-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Ease of service, getting job right the first time and staff was great.

    05-20-2025

    Thank you, Stephen for your service business. We really appreciate the nice review and the 5-stars. See you for your next service. Have a great day! Best Regards, Ken

  • Laud G.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Rino P.05-10-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    I recently had my vehicle serviced at the dealership and was thoroughly impressed with the experience. The service department advisors (Roger & Edgar) the mechanic (Wilson) provided excellent service from start to finish. They were able to accurately diagnose and rectify the issue my car was experiencing, and did so with a high level of professionalism and care. Everyone I interacted with was courteous, knowledgeable, and trustworthy, which made the entire process smooth and stress-free.

  • Robert F.05-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    They try to have me pay for a repair that wasn’t needed. They said my seatbelt was broken and it wasn’t.

  • Frances C.05-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Very accommodating, helpful, reliable.