Average Score (186 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

186 Ratings

4.8 Average

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  • Scott N.08-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service department for my VWs. Professional and convenient!!!

  • William B.08-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Your service is always excellent and professional, much appreciated you get 5 Stars!;-)

  • Rachel H.08-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone was super helpful and friendly! My 30k was completed quickly and they answered any questions I had.

  • Frank P.07-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Jennifer T.07-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Elizabeth H.07-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Customer Service was excellent-Wendy was communicative and transparent about what work needed to be done.

  • Jennifer T.07-24-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Robert B.07-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great customer service. Very communicative and friendly.

  • Michael B.07-15-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    I have bought/leased a few cars from Armin and the team at Gensinger and have always been happy with the results.

  • Laurie F.07-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The buying process was easy and straight forward. Our salesperson was very knowledgeable and willing to work with us.

    07-15-2025

    Thank you, Laurie, for recent purchase. We really appreciate the nice review and 5-stars. Enjoy your new vehicle and see you for your first service. Have a great day. Sincerely, Ken