Average Score (190 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.8 Average

Models
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  • Thomas Z.06-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Easy to make appointment that was convenient for me, service done on time and quickly. Never an issue at Gensinger

  • Linda L.06-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Fast and very pleasant to work with.

  • Tasio B.06-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Always so helpful and quick to assist. Roger at the service counter was phenomenal and kept me updated on the service. Thank you!

  • Cynthia P.06-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

  • Dimitrios D.06-02-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    easy process and have purchased many vehicles from here

  • Robert D.05-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Michael S.05-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    As always my experience was great.

  • Sita G.05-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Prompt and professional service

  • Gabriel A.05-26-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Christianne T.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Staff are very polite, friendly and knowledgeable.