Average Score (191 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

191 Ratings

4.8 Average

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  • Bobbie D.08-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Kristin B.08-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I was in and out in less than half an hour. That’s never happened! You guys are awesome for a reason!

    08-14-2025

    Thank you, Kristen for your kind words. We really appreciate your service business and the 5-star review. See you next time for service needs. Have a great day. Sincerely, Ken

  • Leah W.08-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Scott N.08-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service department for my VWs. Professional and convenient!!!

  • William B.08-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Your service is always excellent and professional, much appreciated you get 5 Stars!;-)

  • Rachel H.08-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone was super helpful and friendly! My 30k was completed quickly and they answered any questions I had.

  • Frank P.07-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Jennifer T.07-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Elizabeth H.07-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Customer Service was excellent-Wendy was communicative and transparent about what work needed to be done.

  • Jennifer T.07-24-2025

    TYPE:SalesMODEL:JettaYEAR:2025