Average Score (190 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.8 Average

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  • Michael L.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The repairs were done promptly.

  • Robert M.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The service at Gensinger is always top notch.

  • Samuel S.08-21-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Eric H.08-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    All Good !!

  • Masood H.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Amazing service each and every time. Pleasant staff. I am a very happy client!!!!!!!!!!!!!!!!!!!!!!!!!

  • Frank D.08-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Everyone was very professional

  • Deniz S.08-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Everything was wonderful. Simple to get an appointment , service was prompt, clean and reliable.

    08-16-2025

    Thank you, Deniz for your recent service business. We really appreciate the kind words and 5-star review. See you for your next servicing. Have a great weekend! Sincerely, Ken

  • Joseph A.08-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Kenneth C.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Good service. Edgar is very knowledgeable and an excellent mechanic. Very good customer service.

  • Bobbie D.08-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024