Average Score (191 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

191 Ratings

4.8 Average

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  • Fatina H.09-22-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    It took longer than I was promised to complete the service. Also, there is problem with the car system which they couldn't repair due to a recall.

  • Mark C.09-22-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    In and out fast

    09-23-2024

    Thank you, Mark for your service business. We really appreciate the 5-star review. See you for your next service. Have a Great day! Best regards, Ken

  • Milt H.09-22-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Carol N.09-20-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

    AS always...Fair, honest, on time and excellent customer service!! And the waiting room is so comfortable with water and coffee as well!

  • Kristen K.09-18-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Javier U.09-17-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Debra S.09-15-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

  • John B.09-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service, great people.

  • Md R.09-14-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Mariel R.09-14-2024

    TYPE:ServiceMODEL:TaosYEAR:2022