Average Score (186 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

186 Ratings

4.8 Average

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  • Zsolt J.12-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    All previous experineces with thie dealer were phenominal but this time around, charging almost $200 to run a diagnostic on the computer seemed excessive.

    12-10-2024

    Thank you, Zsolt for your recent service business. We do appreciate your feedback and always to strive for excellence. When you have a minute, please reach out to me to discuss further. Have a great day. Best Regards, Ken Goss

  • Du P.12-09-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Set up my appointment on my VE app. Quick in and out and always friendly service team.

    12-10-2024

    Thank you, DU for your recent service business. We really appreciate your nice review and the 5-stars. See you for your next service. Have a Great day. Best Regards, Ken

  • Angela S.12-06-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Came in for my 10,000 mile service. They did the oil change and performed an inspection of the car.

    12-07-2024

    Thank you, Angela for your recent service business. We really appreciate the nice review and 5-stars. See you for your next service. Have a Great holiday. Best Regards, Ken

  • Robert R.12-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Prompt/courteous/understood the issue and fixed it the first time.

  • Eric H.12-01-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Been going for years! Everything was Great!!!

  • Margarita G.11-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Freely and great people

  • Dino M.11-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I receive consistent excellent service.

  • Bratislav L.11-24-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Liberata M.11-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The experience from scheduling the service appointment to having the work completed was very pleasant. The staff was very accommodating and a pleasure to communicate with.

  • James M.11-21-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Very helpful service department and everything was done very timely

    11-22-2024

    Thank you, James so much for your recent service business. We really appreciate the nice review and 5-stars. See you for your next service. Have a great day! Best Regards, Ken