Average Score (186 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

186 Ratings

4.8 Average

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  • Roselito R.12-23-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Leasing the car was so easy. I walked in, chose the car I wanted and close the deal with Aika the sales person. Did not have to talk to anybody but her. (No Branch Manager, Finance Manager etc.). Came back to pick up the car and signed the usual paperwork and I was driving the car home.

  • Richard N.12-23-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Service was excellent...staff personable and welcoming

  • Cynthia P.12-18-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Michael L.12-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Jennifer W.12-17-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Your customer service is impeccable. Armen was a phenomenal salesperson consultant that made us feel like part of the Gensinger Family

  • Mary Ann D.12-16-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Elaine C.12-15-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Hassle free, great customer service!!

  • Keith H.12-14-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Loretta V.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Stacey F.12-10-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Our saleswoman, Aika, was wonderful to work with! Her no-pressure approach drew us in and made the entire experience enjoyable. The entire staff has been incredibly friendly and helpful, always pleasant. I would highly recommend Gensinger Motors to anyone looking to buy a new car!

    12-10-2024

    Thank you, Stacey so much for your recent purchase. We really appreciate the nice review and 5-star rating. See you soon for your first service. Have a Great day. Best Regards, Ken Gensinger Jr.