TYPE:ServiceMODEL:ID.4YEAR:2022
Average Score (191 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Our saleswoman, Aika, was wonderful to work with! Her no-pressure approach drew us in and made the entire experience enjoyable. The entire staff has been incredibly friendly and helpful, always pleasant. I would highly recommend Gensinger Motors to anyone looking to buy a new car!
12-10-2024
Thank you, Stacey so much for your recent purchase. We really appreciate the nice review and 5-star rating. See you soon for your first service. Have a Great day. Best Regards, Ken Gensinger Jr.
TYPE:ServiceMODEL:TiguanYEAR:2018
All previous experineces with thie dealer were phenominal but this time around, charging almost $200 to run a diagnostic on the computer seemed excessive.
12-10-2024
Thank you, Zsolt for your recent service business. We do appreciate your feedback and always to strive for excellence. When you have a minute, please reach out to me to discuss further. Have a great day. Best Regards, Ken Goss
TYPE:ServiceMODEL:AtlasYEAR:2024
Set up my appointment on my VE app. Quick in and out and always friendly service team.
12-10-2024
Thank you, DU for your recent service business. We really appreciate your nice review and the 5-stars. See you for your next service. Have a Great day. Best Regards, Ken
TYPE:ServiceMODEL:TaosYEAR:2024
Came in for my 10,000 mile service. They did the oil change and performed an inspection of the car.
12-07-2024
Thank you, Angela for your recent service business. We really appreciate the nice review and 5-stars. See you for your next service. Have a Great holiday. Best Regards, Ken
TYPE:ServiceMODEL:TiguanYEAR:2019
Prompt/courteous/understood the issue and fixed it the first time.
TYPE:ServiceMODEL:JettaYEAR:2019
Been going for years! Everything was Great!!!
TYPE:ServiceMODEL:JettaYEAR:2023
Freely and great people
TYPE:ServiceMODEL:TiguanYEAR:2024
I receive consistent excellent service.