Average Score (190 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.8 Average

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  • Alpabahen P.02-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Staff is really nice and friendly. My VW ID.4 got into accident and I choose this dealership for body work. I am continuously getting hamper noise while driving car in 'B'. But if I drive car in 'D', no noise. I spoke to the dealership and they asked me to come over for check up. I went there and Mechanic said everything is ok with the car and he doesn't see any issue. So I requested him to go with me on drive and I can demo it. He agreed and he test drove the car. He acknowledge the issue. Then he again took the car in Garage and came back saying there is nothing wrong with the car as he checked everything. I still have that hamper noise coming from the car while I drive in 'B' mode.

  • Robert C.02-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Ji S.02-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Natalie N.02-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Everyone was extremly helpful after a horrible time at Three County

  • Spencer P.02-06-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

    I was travelling and in need of quick help. They got me in and did the repair on the same day.

  • Carmine L.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Gensinger Motors is consistently great at customer service. Always a smooth and easy experience. Thanks Guys!!!!

  • Debra C.02-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Keith T.02-03-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    This is my fourth lease from there and David has helped me on all of them. Not a lot of hassling and fast service.

  • Sita G.02-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Jason N.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Appointment availability, poor communication throughout the repair process, no receipt for work performed, problem still not fixed