Average Score (186 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

186 Ratings

4.8 Average

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  • Eric H.03-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everything thing was Good !!

  • Sey L.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I setup on line schedule with shuttle service, but was told shuttle doesn't service anymore. It should be delete it from online system. So I waste my time...

  • Dany D.03-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Good service experience.

  • Luke P.03-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Bernadette is a Rockstar. Aika is a Rockstar. Edgar is a Rockstart. No more need be said.

  • Lance C.03-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Ellyn M.03-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Nimish P.03-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Maria D.03-05-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Salesman was very knowledgeable, helpful and informative. Had what I was looking for on lot.

    03-06-2025

    Thank you, Maria for your recent purchase. We really appreciate your business and the kind words. I am so glad we put that smile on your face. Thank you again for the 5-star rating. See you soon for your first service. Have a Great day! Best Regards, Ken Gensinger Jr.

  • Cristina R.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Sean M.03-04-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018